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Iowa Mediation Service
Training Info
Mediation Training
September 13, 14, 15, 28 and 29th, 2012

Des Moines, IA

The Course...

This course is designed to teach the basic mediation process as utilized by the Iowa Mediation Service (IMS). The training focuses on the mediation process, the role of the mediator, and the techniques of negotiation.

This class will introduce the participants to the subject of conflict resolution and the process of mediation. To prepare individuals to become mediators, the training will teach the necessary skills and strategies, as well as helping participants develop their personal style. It is important to remember that a mediator must be flexible, able to modify their strategy to fit any situation. The training program includes lectures, structured exercises, and role-playing, giving participants the opportunity to work together , demonstrate their abilities, and practice new skills acquired during the training.

Course Outline...

  • Overview and introduction to conflict
    resolution: negotiation, mediation,
    arbitration, and adjudication
  • Conflict styles and skills strategies and
  • How to structure the process and control
    mediator bias
  • Negotiation and settlement strategies:
    analyzing the dispute
  • The use of experts and advocates in
  • Ethical issues, including confidentiality
  • Handling impasses and power disparities
  • Decision-making in the mediation process



The lead trainer will be Micheal Thompson, Executive Director of IMS since 1985. Micheal holds an MPA from the University of Missouri and has been a mediator from more than 18 years, conducting
mediation, facilitation, and training sessions for hundreds of clients across the U.S. He will be joined by members of the IMS staff, all of whom have extensive training experience and can give participants individual attention and feedback.

Fees and Arrangements...

The dates for the course are:
September 13, 14, 15, 28 and 29th, 2012

Click to Register for this class



Times for the course are:

First Week:

Thursday: 7:00 - 10:00 p.m.

Friday: 8:30 a.m. - 5:00 p.m.

Saturday: 8:30 a.m. - 5:00 p.m.

Second Week:

Friday: 8:30 a.m. - 5:00 p.m.

Saturday: 8:30 a.m. - 5:00 p.m.

The cost is $750.00. This includes the manual, training materials, lunches, and refreshments.

The training will be held at the Iowa Mediation Service offices, 1025 Ashworth Road in West Des Moines, IA.

Why Learn Mediation…...

Resolving conflicts is a goal most of us have. However, it is not always easy. Often there are many issues which must be addressed, regardless of the context of the conflict. Roles, rights, responsibilities and relationships need to be realigned and the corresponding issues must be resolved to allow parties to move beyond the conflict.

Mediation is a process that is being increasingly used to resolve a variety of conflicts. Mediation offers people the tools they need to maintain control over major decisions in their lives. Mediation encourages the cooperation and participation of all parties in making the decisions that affect their lives, families, careers, and future. As a result, agreements are more likely to be honored by all parties.

Who Should Attend…

The course is designed for individuals who want to learn the basic theory and skills necessary to formally practice mediation as an expansion of their present professional work, and for those who desire to understand how mediation strategies, negotiation skills, and problem-solving techniques might be effectively integrated into their personal and professional lives.

Those who have attended IMS training and found it beneficial include clergy members, lawyers, judges, mental health professionals, business and management professionals, and teachers.

In This Course You Will Learn…

The practical skills, strategies, and techniques necessary for successful mediation, and how to enhance negotiation skills.
How to identify the causes of conflict, and how to develop the tools needed to handle various elements of a conflict.
How to handle power disparities and to assist parties in recognizing their own power.
How to consider the concept of justice and the place of mediation within the legal system, and how to respond to ethical dilemmas that arise in mediation.

Click to Register for this class

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Iowa Mediation Service   1025 Ashworth Road, Suite 504, West Des Moines, IA 50265 Tel: 515-331-8081   Email   Click Here!
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